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Consumer policy

Focus

  • Effective Consumer Policy Making

    More than ever, active empowered consumers drive innovation, productivity and competition. Positioning consumers to better grapple with global markets, technological change and the limitations revealed by behavioural insights research is a key challenge.

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  • Consumers in the Digital Economy

    Consumers are drivers of the digital economy. Even though consumer benefits are well defined, the digital economy raises questions of security, privacy and trust.

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  • Consumer Product Safety

    To develop methods for monitoring and assessing developments in consumer product safety, including developments in policy and enforcement, co-operation between members and non-members on product safety issues is of mutual interest.

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The OECD Committee on Consumer Policy (CCP) addresses a broad range of consumer issues and helps public authorities enhance the development of effective consumer policies. It does so by i) carrying out research and analysis, and developing policy guidelines on topics of common interest; ii) exchanging information on current and emerging issues and trends; and iii) examining ways to strengthen policy outcomes, both among governments and with other stakeholders.

The Committee, which includes senior consumer policy and enforcement officials from OECD governments, works closely with consumer policy and enforcement officials from OECD non-Members, and experts from civil society and the business community. In addition to its semi-annual meetings, the CCP organises workshops on specific issues in which stakeholders from non-Members often take part. 

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